Return PolicyUpdated 2 years ago
If you are not 100% satisfied with your purchase for any reason, just contact us and we’ll be happy to provide a FREE pre-paid return label for any order shipped within Europe or the United Kingdom. Return your order to us within 30 days of when the order was shipped, and we’ll process a full refund back to the original payment method.
Please Note: You will need to print your FREE return label and bring your return to your nearest service point in order to process a refund.
Only items purchased from eu.solostove.com are eligible for free returns.
Holiday Note: For any order placed from November 1st, please return your order to us by January 15th and we'll process a full refund back to the original payment method!