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File A Claim

File a warranty or damage claim here.

File A Warranty Claim

You can review our Lifetime Warranty before filing a claim. To file a warranty claim, please fill out this form. Our team should be able to review your claim within 1-3 business days and one of us will be in touch as soon as we've got a resolution fo

When should I file a warranty claim?

We warranty each and every Solo Stove product to be free of manufacturing defects, and we will replace with a new product, at our option, any genuine Solo Stove product sold by an authorized retailer that is deemed defective. If you are experiencing

File A Damage Claim

Please fill out this Damage Claim Form if your parcel arrived damaged and you can confirm that the merchandise was also damaged. Within 2-3 business days, our staff will investigate the damage and offer a resolution.