File A Claim
File a warranty or damage claim here.
All articles
Warranty/Damage Claims
Information on lifetime warranty and damage claims
Categories
Articles
Lifetime Warranty
We warranty each and every Solo Stove product to be free of manufacturing defects, and we will replace with a new product, at our option, any genuine Solo Stove product sold by an authorized retailer that is deemed defective. Solo Stove does not warr
How long will my Solo Stove last?
Your Solo Stove is sure to be the last one you ever own. It’s built to last with you through the years, and to share as many stories as an old friend. Watch as your Solo ages gracefully over time, and surprises you when the thousandth burn is as stro
Where do I register my product?
We want your Solo Stove to be the last one you ever own. It’s built to last for burn after burn, and our uncomplicated design provides a durable build that’ll never fail. A lifetime warranty is at the heart of each Solo Stove, and the heart is the pu
Does my warranty void?
The lifetime warranty will be nullified by any modifications made to any Solo Stove products. This can entail removing components or do-it-yourself additions.
My parcel has arrived damaged
If your parcel has arrived damaged and you have confirmed that the product has also been damaged, please complete this Damage Claim Form. Our team will review it within 2-3 business days and provide a solution.